Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very convenient for transport and shopping the location was excellent
by A verified traveler
Posted 12 May 2024
Modern, clean and comfortable hotel by North American standards.
by A verified traveler
Posted 10 May 2024
very nice
by A verified traveler
Posted 9 May 2024
Great dinning experience several times!
by A verified traveler
Posted 6 May 2024
After 2 weeks, I still have not been refunded my security deposit. We stayed on 2 separate occasions & neither has been refunded. The hotel is under renovations & it was quite noisy throughout the daytime. The staff was very quick to move our room when we brought it to their attention which was great.
Comment from Hotel Management
8 May 2024 by DoubleTree by Hilton Amsterdam Centraal Station, Hotel Management
Dear Carol,Thank you for sharing your feedback with us.Great to hear our team provided a smooth service. Regarding your issue with the deposit, please note that the refund can take place within at least ten business days upon check out. We would suggest to check with your bank as well, otherwise please feel free to send an email to amscs.info@hilton.com, we are more than happy to assist you with this.Warm regards,Team DoubleTree by Hilton Amsterdam Centraal Station
by A verified traveler
Posted 30 Apr 2024
Good location and nice hotel
by A verified traveler
Posted 21 Apr 2024
Super slow check in process. Not many enough staff at reception. Room wasn’t available not only for us but many others on the day we arrived. Renovation was going on at the hotel. Lights were out many times during the stay. We had to call reception every time the lights were out.
by A verified traveler
Posted 15 Apr 2024
Love it
by A verified traveler
Posted 15 Apr 2024
Wife and I stayed here four nights in early April. The location is excellent -- our room was quiet -- and the bed was comfortable. The downside was we arrived early and was told we could have a room, but must pay $15 per hour until check-in time at 3:30 p.m. I think that is excessive. Try not to arrive early. We didn't eat any dinners at the roof-top restaurant so can't comment on that.
by A verified traveler
Posted 9 Apr 2024
