Ratings based on 184 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Excellent stay
Comment from Hotel Management
31 May 2024 by Abhishek Srivastava Asst. Channel Sales Manager, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
8 May 2024 by Abhishek Srivastava - Asst. Channel Sales Manager, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager
by A verified traveler
Posted 10 Mar 2024
Very
Comment from Hotel Management
12 Mar 2024 by Shiv , Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.
by A verified traveler from Bothell
Posted 9 Mar 2024
Dirty pillows. Piece of plastic was in cookies.
Comment from Hotel Management
15 Mar 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Duty Manager.
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warm Regards,Marketing Executive.
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.
by A verified traveler
Posted 24 Jan 2024
Excellent location
Comment from Hotel Management
5 Feb 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,Marketing Executive.
by A verified traveler
Family stay comments
Posted 28 Dec 2023 on HotelsFlooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out.
No bill was given when payment was made.
Staff was courteous though, I might say.
Condensation on window was too much causing bad smell in room.
The experience was just not what was expected from holiday inn.
Comment from Hotel Management
20 Jan 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thank you so much for taking the time to share your review!We truly regret the service lapse and completely understand how frustrating this must have been. This is to assure you that corrective measure have already been put in place and necessary steps have been taken to negate the reoccurrence.Feedback like yours gives us the opportunity to train ourselves better and make continuous changes for enhancement of guest experience.Request you to not judge our services on bases on this experience, and would love to have you back to give us another opportunity to serve you and experience the true Holiday Inn experience.Warm regards,Marketing Executive.
by A verified traveler
Posted 9 Dec 2023
Comment from Hotel Management
20 Jan 2024 by Shiv, Hotel Management
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay experience are much appreciated. We are delighted to know you like our hospitality. Our colleagues have been thanked for their empathic service.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.
