Ratings based on 981 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
The staff was very accommodating and gave excellent service. The Breakfast and Dinner Buffet was an excellent dining experience with many great tasting food options. The Dining Host Manager was very nice giving great service.
5 out of 5
by A verified traveler

Posted 14 May 2024
It’s located inside the park and is next to some hiking trails. The dinner and breakfast is good. It has shuttle bus to take you to visitor centre and train station. Hotel staffs are very nice and professional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
5 out of 5
by A verified traveler

Posted 5 May 2024
Very good stay
5 out of 5
by A verified traveler

Posted 24 Apr 2024
A convenient place to stay if you want to access the walks at Alishan. The hotel offers a shuttle bus service and half board (breakfast and dinner) is included.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

Posted 20 Apr 2024
We loved talking with Amy at the 50s Coffee Shop, she’s a gem!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
The hotel is somewhat deep in the park itself. This is slightly annoying for those with luggage, as you might need to find and wait for the shuttle bus, but it means that it's actually very close to chaoping station, which is where most people begin their hike, and you can always take the train to chaoping station. The property itself is well maintained and clean, and the room are spacious and well equipped. There is a very nice observation deck on the 8th floor with one of the best views of the Alishan sunset (many of the other observation points can be blocked by trees during spring/summer). And as a bonus, you don't have to trek back to your hotel in the dark.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Alishan Hotel is a beautiful hotel in the magical forest of Alishan. We enjoyed our stay at the property and the magnificent trees surrounding us. The staff was warm and helpful and were eager to ensure we had a comfortable stay. Spacious rooms, comfortable beds, and well maintained facilities with a convenient location to the forest paths in the park made this an unforgettable trip for us.
4 out of 5
by A verified traveler

Posted 7 Apr 2024
It was the best of a very limited choice in the area.