Ratings based on 251 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Safe property. Liked that there was a shuttle into town. Clean.
Comment from Hotel Management
24 May 2024 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs Natasha,We are delighted to hear that your stay with us met your expectations.Thank you for mentioning our transfer. Our priority is to ensure that our guests are comfortable and satisfied with all our services.We hope to have the pleasure of welcoming you to our hotel again soon.Best regards,André PereiraHotel Manager
by A verified traveler
Posted 26 Apr 2024
Beautiful grounds and very clean rooms
Comment from Hotel Management
27 Apr 2024 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs MonicaThank you for taking the time to comment on your stay at our hotel.I am glad to hear that everything went well. I would like to thank you for mentioning our gardens, one of the great features for which we are known, and also for mentioning the quality of the cleanliness of our rooms.Our priority is to ensure the total comfort and satisfaction of our guests.We look forward to your return to our hotel.Best regards,André PereiraHotel Manager
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
11 Apr 2024 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs. Cheryl,The whole team values providing the best moments for our customers.We appreciate the time you took to carry out your review.We hope to see you again.Best regards,André PereiraHotel Manager
by A verified traveler
Posted 30 Mar 2024
Really nice hotel, clean and friendly. Had a surprise birthday gift. Good location.
Comment from Hotel Management
1 Apr 2024 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs. Tanya,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Thank you for choosing our Hotel to spend such a special occasion. I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best Regards,André PereiraHotel Manager
by A verified traveler from LOS ANGELES
Posted 29 Mar 2024
very good for the price
Comment from Hotel Management
31 Mar 2024 by André Pereira - Hotel Manager, Hotel Management
Dear Ms. Maria,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Best Regards,André PereiraHotel Manager
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs. Rachel,We appreciate the time you took to carry out your review.Your comment is very important to us. We are happy to know your experience with us exceeded your expectations! We hope to see you again.Best regards,André Pereira Hotel Manager
by A verified traveler
Posted 31 Jul 2023
The wifi was intermittent, but the location was great If you have a car
Comment from Hotel Management
8 Aug 2023 by André Pereira - Hotel Manager, Hotel Management
Dear Mr. Jeff,Thank you for your review. Your opinion is very important to us and we appreciate your sincerely words.We hope see you next time!Thank you.André PereiraHotel Manager
by A verified traveler
Posted 26 Jul 2023
Beautiful, reasonably priced, kind, and great atmosphere
Comment from Hotel Management
4 Aug 2023 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs. Lucy,Thank you very much for your kind words. We are grateful for your feedback.It is our pleasure to provide the best possible service to our guests and we are glad that this commitment as reflected in your visit.We look forward to the next time were able to serve you again.Have a wonderful day.Best Regards,André Pereira,Hotel Manager.
by A verified traveler
Posted 22 Jul 2023
A beautiful hotel and villas on a resort setting. 10 minute drive to beaches. The hotel does provide a shuttle service to the closest beach. Staff was very helpful and service was exceptional. The included breakfast buffet was always well laid out. The only downside was limited dining options for dinner, as the nightly buffet did not always offer food items that we would have chosen. However, there are restaurants a short drive away. We would definitely return to this hotel.
Comment from Hotel Management
4 Aug 2023 by André Pereira - Hotel Manager, Hotel Management
Dear Mrs. Doreen,We are so happy to hear you had a great experience at Vale del Rei Hotel & Villas. Your review made our day!Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.About the limited dining options we thank you for let us know your opinion! We will do our best to improve it.Thank again, and we hope to see you soon.Sincerely,André Pereira,Hotel Manager
by A verified traveler
Posted 28 Jun 2023 on Hotels
Comment from Hotel Management
29 Jun 2023 by André Pereira - Hotel Manager, Hotel Management
Dear Mr. Randeep,We appreciate the time you took to carry out your review.Your comment is very important to us.We hope to see you again.Best regards,André Pereira Hotel Manager
