Ratings based on 980 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cedar Park
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We are thrilled that you enjoyed your stay! We appreciate your support.
by A verified traveler
Posted 29 May 2024
Very lovely and serene. Would absolutely stay here again. Only negative was someone pulled the alarm in the middle of the night and there were hairs on the wall in the shower.
Comment from Hotel Management
29 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
Thank you for sharing about your stay with us, Amy. We are so happy that you enjoyed your stay and we appreciate your honest feedback. We would love to care for you again.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We are elated that your experience was five-star! Thank you for your support!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
Thank you for your kind rating! We value your support.
by A verified traveler from Tulelake
Posted 23 May 2024
Comment from Hotel Management
12 Jun 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We value your positive rating, Scott! Thank you for your support.
by A verified traveler from South Jordan
Posted 15 May 2024
Hotel Chaco is close to Old Town. Loved the rooftop bar.
Comment from Hotel Management
15 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We cherish your positive review, Becky! Thank you for your support.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
31 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We appreciate your positive rating, Aaron! Thank you so much for your support.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
24 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We appreciate your rating, John. We hope you can visit us again soon!
by A verified traveler
Posted 10 May 2024
Gorgeous interior design reflecting the indigenous cultural history of the area
Comment from Hotel Management
12 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
We are thrilled that you enjoyed our design during your stay with us, Jennifer! Thank you so much for your kind words and support.
by A verified traveler
Posted 8 May 2024
The hot tub had a foul smell. Pool had a lot of tree leaves and was ice cold not heated. Robes were not in on our room. I stated it was our anniversary and it was not mentioned. Front desk with the exception of James did not give is info regarding the hotel unless we asked. Pretty hotel but cold feeling.
Comment from Hotel Management
10 May 2024 by Kelsey H- Social Media Coordinator, Hotel Management
Thank you for taking the time to share about your stay with us. We apologize that we missed the mark in certain areas of your stay, but we truly appreciate your honest feedback as this will help us to improve. We will share your concerns with our team and we would love another chance to impress you in the future.
