Ratings based on 985 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chelmsford
Posted 18 Apr 2024
Basic no frills hotel. Great for a one night stay while traveling. Beds were comfortable.
by A verified traveler
Posted 18 Apr 2024
Perfect for an affordable late night stay near the airport hotel is dated but staff were lovely
by A verified traveler
Posted 17 Apr 2024
Great hotel
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Sang,Thank you for your perfect rating! We're thrilled to hear that you had a great experience at our hotel. If there's anything specific you enjoyed or any areas where we excelled, we'd love to hear about it. Your feedback helps us ensure that we continue to provide outstanding service to all our guests. We hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Apr 2024
Basic accomodations.
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Faith,Thank you for your feedback. We apologize if your experience did not meet your expectations. If there are any specific areas where we can improve or any concerns you'd like to address, please feel free to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Apr 2024
Microtel has always been a reliable brand. They are relatively new compared to other chains. The price is always fair.
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for sharing your positive experience with Microtel Inn by Wyndham Albany Airport! We're thrilled to hear that you find our brand reliable and our pricing fair. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations during future stays. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Apr 2024
Pleasant stay
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Leo,Thank you for your excellent rating and for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your visit. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Apr 2024
The staff was very pleasant during our stay and the room was clean and a nice size and had all the amenities we needed (microwave, fridge and even a nice little seat in the window). The soundproofing could be a bit better but no one was overly noisy during our stay.
Comment from Hotel Management
16 Apr 2024 by Hotel Manager, Hotel Management
Dear Lindsay,Thank you for sharing your feedback with us! We're delighted to hear that you had a pleasant stay with us and that you found the staff friendly and the room clean and well-equipped. Your comments about the soundproofing are noted, and we'll look into ways to improve in this area. We appreciate your valuable input and hope to have the opportunity to welcome you back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Very convenient location
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear William,Thank you for sharing your experience with us. We're delighted to hear that our convenient location suited your needs. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for an even better stay in the future!Sincerely,Hotel Manager
by A verified traveler
Posted 14 Apr 2024
As always, a very pleasant stay.
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear Leo,We're delighted to hear that you had another pleasant stay with us! Thank you for your continued loyalty and for taking the time to share your positive experience. We look forward to welcoming you back for many more enjoyable stays in the future!Sincerely,Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Very nice place to stay.
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear Leo,We're thrilled to hear that you had a pleasant experience at our hotel! Thank you for taking the time to share your positive feedback. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Manager
