Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Port Washington
Posted 29 Feb 2024
Was charged double for security deposit. Said it was only $100.00 but was charged $200.00. Hopefully they rectify it. Everything else was great about the stay
by A verified traveler
Posted 29 Feb 2024
Stayed for 2 nights while my daughter took the bar exam at the Albany Civic Center
by A verified traveler
Posted 26 Feb 2024
When we arrived, the desk staff was unfriendly. When we arrived to our room, we noticed that there was no shampoo or lotion. When we inquired, they just said--'all we have is conditioner'. We went to use the exercise room: the peloton, elliptical and both of the two treadmills were broken. Even the medicine balls were broken. When we checked out, there was coffee and hot water near the registratio desk. Coincidentally or not, the hot water was cold. Just a final indication of a pathetic stay.
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 4 Feb 2024
Amenities
by A verified traveler from Akwesasne
Posted 21 Jan 2024
Convenient stay for families needing to be close to hospital.
by A verified traveler
Posted 13 Jan 2024
This was very convenient to Albany Medical Center.
by A verified traveler
Posted 28 Dec 2023
Obviously not perfect but it’s good either way
by A verified traveler
Posted 22 Dec 2023
The sports bar is missing a good menu variety the service is horrible. Since this restaurant is servecing the visitors that come to the Albany Medical Center should have better food & service for the visitors there.
Really bad quality food & service.
by A verified traveler
Posted 14 Dec 2023 on Travelocity