Ratings based on 981 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
The staff here are awesome! They were so helpful.. they helped me schedule airport shuttles, arrange long term parking, and even helped with my dinner order from the on-site restaurant. The staff was great! Super nice people with a smile!
Comment from Hotel Management
25 Mar 2024 by Management, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Management, Hotel Management
Thank you For staying with us!
by A verified traveler
Posted 19 Mar 2024
The room was mostly clean and the front desk employee was very friendly. Biggest complaint was the lack of warm shower water for an entire day, and the shower's body wash container was empty upon arrival.
Comment from Hotel Management
22 Mar 2024 by Management, Hotel Management
Thank you for staying with us and providing us with this feedback!
by A verified traveler from Fort Lauderdale
Posted 19 Mar 2024
It was really close to the airport, which is exactly what we wanted and it was only for one night. Would not stay here for a longer stay.
The shower gel in the shower was empty.
The Hotel information in the room is really old - said laundry wash/dry was 1.00 each per load but it was $2.50 on the machine.
The coffee wasn't the greatest.
The bed was too hard for my taste and the pillows completely deflated to nothing when you lay your head on it.
The a/c didn't cool the room enough for us.
The location was perfect.
There was plenty of parking.
Comment from Hotel Management
19 Mar 2024 by Management, Hotel Management
Thank you for staying with us and providing this feedback and we will look into these issues you had.
by A verified traveler from Long Beach
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Management, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 17 Mar 2024
Great staff. On time airport shuttle. Needs a good cleaning.
Comment from Hotel Management
18 Mar 2024 by Management, Hotel Management
Thanks for staying with us!
by A verified traveler
Posted 16 Mar 2024
Good job
Comment from Hotel Management
18 Mar 2024 by Management, Hotel Management
Thanks for staying with us!
by A verified traveler
Posted 16 Mar 2024
Trash everywhere
Comment from Hotel Management
18 Mar 2024 by Management, Hotel Management
Thanks for staying with us!
by A verified traveler
Posted 15 Mar 2024
Andre at the Front Desk was Awesome. He was Very Informative and ready to assist me any way he could, Always with a smile ! He is Huge asset to the Hotel.
Comment from Hotel Management
18 Mar 2024 by Management, Hotel Management
Thanks for staying with us!
by A verified traveler
Posted 15 Mar 2024
Bed and pillows were very comfortable.
Comment from Hotel Management
15 Mar 2024 by Management, Hotel Management
Thank you for staying with us!