Ratings based on 372 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by BIG4 Emu Beach, Hotel Management
Hello and thanks for choosing to stay here. We are quite concerned about the rating you have given us. Feedback is very important to us as it provides us with the opportunity to reflect and respond. We hope to hear from you so we can improve even further.
by A verified traveler
Posted 27 Apr 2024
Great place to stay facilities and staff were fantastic only small issue is with the wifi which was not good at all.
Would love to come back again.
Comment from Hotel Management
1 May 2024 by Guest Relations Manager, Hotel Management
Hi Graham, Thanks so much for the fantastic review! We're thrilled you loved the facilities and our staff were amazing. We sincerely apologise about the Wi-Fi issues and are working hard to improve it. We'd love to welcome you back for a seamless stay next time!
by A verified traveler
Posted 22 Apr 2024
Awesome place to stay. My daughter had lot of things to play. The water park is awesome.
Property condition was OK. Clothes railing in the bathroom was broken and falling frequently.
Comment from Hotel Management
1 May 2024 by Guest Relations Manager, Hotel Management
Hi Gaurav, Thanks so much for the 5-star review! We're so glad your daughter loved the water park and all the play areas. We appreciate you letting us know about the broken clothes railing in the bathroom. Our maintenance team will address that straight away. We'd love to have you back for another awesome stay soon!
by A verified traveler
Posted 8 Apr 2024
Splash park was excellent fun for the kids and plenty of other fun options for children play.
Comment from Hotel Management
14 Apr 2024 by BIG4 Emu Beach, Hotel Management
Hi John, thanks for staying with us recently. We really appreciate you mentioning how much there is for children to do here! We hope to see you again one day.
by A verified traveler
Posted 2 Apr 2024
Lovely clean tidy , great location we will be back
Comment from Hotel Management
8 Apr 2024 by BIG4 Emu Beach, Hotel Management
Great! Thanks Kat - we look forward to seeing you again.
by A verified traveler from PERTH
Posted 11 Mar 2024
Comment from Hotel Management
1 Apr 2024 by BIG4 Emu Beach, Hotel Management
Thanks Kevin!
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
25 Mar 2024 by BIG4 Emu Beach, Hotel Management
Thank you!
by A verified traveler
Posted 24 Feb 2024 on Wotif
Comment from Hotel Management
26 Feb 2024 by BIG4 Emu Beach, Hotel Management
Thanks Barry!
by A verified traveler
Posted 23 Feb 2024
Good
Comment from Hotel Management
26 Feb 2024 by BIG4 Emu Beach, Hotel Management
Great! Thanks Matt.
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
5 Feb 2024 by BIG4 Emu Beach Holiday Park, Hotel Management
Thank you Ben! We appreciate your support
