Ratings based on 949 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Stunning furnishings making it extremely comfortable and relaxing
by A verified traveler
Posted 26 May 2024
by A verified traveler from Templestowe Lower
Posted 24 May 2024
Great rooftop bar and central location.
by A verified traveler
Posted 20 May 2024
Fabulous property, excellent concierge service. Beautiful breakfast. Highly recommend, have stayed here several times and loved it every time.
by A verified traveler
Posted 19 May 2024
Something was not quite right. The staff were either new and not well trained or the hotel is experiencing some staffing issues. On one day, my room was not serviced in spite of my putting on the ‘please clean room’ sign. Also, a tray of breakfast items remained outside my door even though I pointed out to two different staff members that they needed to be taken away. I would have called room service but the phone in my room wasn’t working. When I arrived, I had to unload my luggage and wheel it inside because there wasn’t anyone at the porters’ desk. I made a reservation at one of the restaurants and when I showed up there was no record of my booking. Staff members were very apologetic about everything that went wrong and were diligent in making things right however I wouldn’t expect so many things to go wrong at a five star hotel.
by A verified traveler from Wellington
Posted 18 May 2024
This is a really outstanding hotel with super friendly and helpful staff. It's ideally located in central Adelaide with easy access to the main shopping area. Highly recommended.
by A verified traveler from Alexandria
Posted 16 May 2024
by A verified traveler
Posted 12 May 2024
Excellent place to stay
Comment from Hotel Management
17 May 2024 by Alison - Hotel Manager., Hotel Management
Thanks, Steven. We are pleased to see that you enjoyed your stay with us.
by A verified traveler
Posted 9 May 2024
Fantastic
Comment from Hotel Management
17 May 2024 by Alison - Hotel Manager., Hotel Management
Thanks Antonio, we are pleased that you had a fantastic stay. Look forward yo seeing yoiu again at The Mayfair.
by A verified traveler
Posted 9 May 2024
Large rooms, friendly staff and great location. 1 minute walk from Rundle Mall. Highly recommend!
Comment from Hotel Management
17 May 2024 by Alison - Hotel Manager., Hotel Management
Hi Rebecca, thank you for taking the time to comment on your recent stay with us. We are so pleased to read that you had enjoyed your stay. It can be a little too tempting being so close to all the shops, especially with Haighs Chocolate Shop on the opposite corner!