Ratings based on 231 Verified Reviews
3.5 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Just the basics in our room but exactly what we needed. Fantastic price. Hot shower, great food, TV, fridge, kettle, awesome bed. And service was excellent!
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Thank you so much Linda
by A verified traveler
Posted 29 Apr 2024
The rooms are old and disgusting, they look very different to online photo. Currently seeking a full refund as we booked 4 nights. And only stayed one as there was no other accommodation available that night. Staff seemed helpful in processing the refund, not sure if Expedia are going to provide the refund.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Thanks Patrick we have organised your refund through expedia.We are having a full renovation later in the year so our budget accommodation will see a vast improvement.Thanks again
by A verified traveler
Posted 24 Apr 2024
All the Staff from Chambermaids,Chefs,Waiters and Management were excellent They could not do enough for you always polite courteous and friendly
But unfortunately the accommodation leaves much to be desired
The rooms were adequate but the decor,flooring, paintwork shower requires massive refurbishment along with the rest of the building
It is basically a 2 star hotel and should be mentioned in your description for people looking to book
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thanks Barry we are having a full renovation later in the year which will update all the accommodation so will be a huge improvement. Thanks again for your feedback
by A verified traveler
Posted 4 Mar 2024
Great value for money, easy check in, clean room,
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Excellent thanks Tom
by A verified traveler
Seriously Outdated
Posted 3 Mar 2024 on HotelsThe location is great! Check in was ok, then you walk past the bins, up the pigeon poo covered back stairs an into a dingy corridor. You open the door to the smallest room I’ve ever stayed in, with a bed, 1 chair, wardrobe and a fridge, it just feels grotty. Aircon in the window so right above your head when you’re on the bed, can’t close the curtain because it is I front of aircon. Bathroom is small and straight outa the 60s. The noise in the room was unbearable due to a machine on the roof right outside the window (apparently it’s the dishwasher) We ended up leaving in the early hours of the morning as pipes were groaning in the walls!
Didn’t have a high expectation going in, due to the cheap price, but have to say we were totally underwhelmed!
Comment from Hotel Management
4 Mar 2024 by Manager, Hotel Management
Thank you so much for your feedback. We are having a full renovation in the next few months which will improve all these issues.
by A verified traveler
Posted 22 Feb 2024
It was a lovely stay and staff were friendly and prompt. The problem is there were very limited Disability Parking spaces and sometimes you couldn't get into parking area as there were trucks blocking the entrence. Not a very friendly Disability establishment. TOO many stairs and even getting to the rooms more stairs. Disability toilet was very unclean and I couldn't get the door unlocked from the inside. Other than being Disability unfriendly would have been a nice stay.
Comment from Hotel Management
23 Feb 2024 by Manager, Hotel Management
Thank you for your feedback yes our accommodation being upstairs and not having a lift I would not recommend to someone who has a disability as we do not have a lift and the stairs can be hard for some. Sorry it wasn't an enjoyable stay for you.
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Manager, Hotel Management
Thanks Andrea!
by A verified traveler
Posted 20 Feb 2024 on Wotif
Great location, food good, pub good, accomodation woeful, not as advertised.
Comment from Hotel Management
20 Feb 2024 by Manager, Hotel Management
Thanks John for your feedback
by A verified traveler
Posted 19 Feb 2024
Incredible location... rooms are old but kept extremely clean ..bed is super comfortable great linen ... always enjoy staying here
Comment from Hotel Management
20 Feb 2024 by Manager, Hotel Management
Thanks Craig
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Manager, Hotel Management
Thanks
