Ratings based on 539 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Overall it was a pretty good stay. I don't think the fee for room service was reasonable, particularly when it took over an hour to be delivered. The food was expensive and I would recommend going out for food.
Comment from Hotel Management
13 May 2024 by WENDY, Hotel Management
Thank you for taking the time to write your review. We appreciate your feedback regarding our room service provided at the hotel. We will pass your feedback to relevant department. We hope all the positives of our hotel entice you to come and stay with us again either for business or for leisure. Warm Regards,Crowne Plaza Adelaide
by A verified traveler
Posted 7 May 2024
A good and new hotel in Adelaide. Would stay again!
Comment from Hotel Management
8 May 2024 by Crowne Plaza Adelaide, Hotel Management
Dear James,Thank you for taking the time to review us!We truly look forward to welcoming you back with us.Warm Regards,
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Corwne Plaza Adelaide, Hotel Management
Dear Lucille,Thank you for taking the time to to review us!We truly look forward to having you with us again.Warm Regards,Crowne Plaza Adelaide
by A verified traveler
Posted 16 Apr 2024
ok but not amazing. Breakfast not worth the exorbitant price. Bar food pricey for what it was. no room service at 6.30am which is terrible for a hotel like this
Comment from Hotel Management
17 Apr 2024 by Crowne Plaza Adelaide, Hotel Management
Thank you for sharing your feedback with us. We genuinely appreciate your insights as they help us to continuously improve our services.We regret to learn that your experience did not meet your expectations, particularly regarding the breakfast and bar food pricing. We strive to offer value for money while maintaining the quality and variety of our culinary offerings, and we will certainly review our pricing structure to ensure it aligns with our guests' expectations.Additionally, we apologize for any inconvenience caused by the absence of room service at 6:30 am. Your feedback highlights an area where we can enhance our guest experience, and we will work diligently to address this issue promptly.Please know that your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future, providing you with a more memorable stay that exceeds your expectations.
by A verified traveler
Posted 15 Apr 2024
It is a great hotel and central to everywhere, great staff at breakfast, always happy to help.
Comment from Hotel Management
15 Apr 2024 by Crowne Plaza Adelaide, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient for exploring the area. Our team works hard to ensure that every guest feels welcomed and well taken care of, so we're delighted that you found our breakfast staff to be accommodating and friendly. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 7 Apr 2024
Amazing, best choice.
Comment from Hotel Management
7 Apr 2024 by SF, Hotel Management
Dear LinaThank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us overall. We hope to welcome you soon again to create another memorable stay for you.Crowne Plaza Adelaide Team
by A verified traveler
Posted 1 Apr 2024
Everything was perfect. Best breakfast. Awesome view from room.
Comment from Hotel Management
2 Apr 2024 by SF, Hotel Management
Dear ReetThank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us overall and found our hotel views & breakfast to be great. We hope to welcome you soon again to create another memorable stay for you.Crowne Plaza Adelaide Team
by A verified traveler
Posted 1 Apr 2024
No parking
Very inconvenient
Disgusting food
Disgusting carpets
Comment from Hotel Management
1 Apr 2024 by Crowne Plaza Adelaide, Hotel Management
Dear jaspinder,Thank you for taking the time to review us.We are sorry to hear that you did not enjoy your stay with us.We hope you give another chance by staying with us again.Warm Regards,Crowne Plaza Adelaide
by A verified traveler
Posted 29 Mar 2024
Nice and clean property we enjoyed our stay thanks again
Comment from Hotel Management
29 Mar 2024 by Crowne Plaza Adelaide, Hotel Management
Dear Shaban,Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you enjoyed your stay at our property. Providing a clean and comfortable environment for our guests is always our top priority, and it's wonderful to know that we succeeded in making your visit a pleasant one.We hope to have the opportunity to welcome you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 18 Mar 2024
Beautiful views, great breakfast, friendly staff, loved the bathtub- stayed in the Junior suite. We had the best time ever during the Fringe festival; everything was so close.
Comment from Hotel Management
19 Mar 2024 by Crowne Plaza Adelaide, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic stay in our Junior suite and enjoyed the beautiful views, delicious breakfast, and our friendly staff. It's wonderful to know that you found our location convenient for exploring the Fringe festival. We hope to have the pleasure of welcoming you back again soon for another memorable experience!
