Ratings based on 248 Verified Reviews

3.5 out of 5
77% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Love this place it is our home away from home! My only complaint is that there is lots of construction going on around the hotel which make it a little difficult getting in and out of transportation.
2 out of 5
by A verified traveler from Armonk

Posted 2 Apr 2024
Shower leaks, toilet backup, power cuts, No hot or cold water at times. Extremely spotty WiFi. You’re Expedia booking will be questioned even if you already paid in full. One great thing about this place the rooftop bar/ lounge has an amazing view of the city and the food is tasty. And they offer airport drop-off. So if you have a short stay and won't spend much time in your room fo for. It
3 out of 5
by A verified traveler from Aldie

Posted 24 Mar 2024
The hotel holds ID because of mini bar and there is a loud noise at night from the bar at the top. They should plan to put a credit card hold as an alternative to those who don’t wish their ID locked in.
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Good location. Good mattress. Nice rooftop bar. Decent breakfast buffet included in price.
1 out of 5
by A verified traveler

Terrible experience, avoid

Posted 1 Feb 2024 on Hotels
Arrived and they had not held our reservation even though we had paid for it, they had sold the room to another guest. When they eventually got us a room it stank of cigarette smoke for the first two days, there was smoke coming into the room from somewhere but couldn’t work out where. This stopped on the last day presumably because the source of the smoke had checked out. Everywhere in the room was unclean. One night a Jack hammer was going outside the window until 2am and then at 3am someone started playing music very loudly until 7am. Staff couldn’t be less enthusiastic, just do not care. Elevators are a nightmare because only one works and they have a bar on the roof that anyone can use so it’s always full when you’re trying to get down or up to a high floor. Just overall a really rubbish hotel with apathetic management and staff.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on CheapTickets
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2023
1 out of 5
by A verified traveler

Posted 5 Oct 2023
Terrible communication
Comment from Hotel Management
13 Nov 2023 by Mikias Tesfaye- General Manager, Hotel Management
Dear Valued Guest,Will manage our staffs communication soon. Hope you will give us a second chance to stay with us. With Hospitality Regards,Mikias TesfayeGeneral Manager- Monarch Park View Hotel.
5 out of 5
by A verified traveler

Great hotel with friendly staff

Posted 23 Sep 2023 on Hotels
I had a wonderful stay at Monarch Hotel. The room was comfortable and the staff very pleasant and helpful. This made the stay even more enjoyable. The hotel has several restaurants. I liked the 360 restaurant that has a great view and is always lively in the evenings. I enjoyed the diner and drinks there on several occasions.
Comment from Hotel Management
13 Nov 2023 by Mikias Tesfaye- General Manager, Hotel Management
Dear Valued Guest,Thank you for your constructive review. Hope Monarch will be your second home in Addis Ababa. Stay blessed.With Hospitality Regards,Mikias TesfayeGeneral Manager- Monarch Park View Hotel.