Ratings based on 873 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by Charles Aird, Hotel Management
Dear Selene, Thank you for your kind patronage and we look forward to welcoming you back in the near future.Sincerely, Charles AirdHotel Manager
by A verified traveler from San Francisco
Posted 26 Apr 2024
Excellent
Comment from Hotel Management
29 Apr 2024 by Charles Aird, Hotel Management
Dear Esra,Thank you very much for your amazing review. We greatly appreciate your kind patronage and look forward to seeing you again soon!Sincerely,Charles AirdHotel Manager
by A verified traveler
Posted 14 Apr 2024
Set in hundreds of acres of beautiful gardens with 2 km of sandy private beach and excellent staff this is a wonderful location and great hotel
Comment from Hotel Management
15 Apr 2024 by Charles Aird, Hotel Management
Dear Parmjit, Thank you for your excellent review. We greatly appreciate your loyal patronage and look forward to welcoming you back at Emirates Palace Mandarin Oriental, Abu Dhabi!Sincerely, Charles AirdHotel Manager
by A verified traveler
Worth every penny!
Posted 15 Feb 2024 on HotelsFred a driver was an angel! He saved us from getting lost and took us to our room!
Aristoteles at the Vendome for breakfast was a great and gracious host plus the food was wonderful!
We loved staying there!
Comment from Hotel Management
27 Feb 2024 by Michael Koth, Hotel Management
Dear valued guest, Thank you very much for sharing with us your recent experience at Emirates Palace Mandarin Oriental, Abu Dhabi.I greatly appreciate your commendation towards Fred and Aristoteles which I will share with them.Your kind patronage is greatly valued and we look forward to welcoming you back in the near future. Best regards, Michael KothGeneral Manager
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Michael Koth , Hotel Management
Dear Inyoung, Thank you for your feedback and I truly regret to note that we did not meet your expectations on this occasion. Your invaluable input allows us to monitor the delivery of our service pillar among our guests.I have personally reviewed your comments and observations with our managers for immediate address and rest assured that every effort is being made to satisfy and exceed our guests’ expectations. Your kind patronage is much appreciated and we look forward to welcoming you back as we strive to serve you better in the future and to regain your confidence in us.Sincerely,Michael Koth General Manager
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Michael Koth, Hotel Management
Dear valued guest,Thank you very much for your amazing review. We greatly appreciate your kind patronage and look forward to seeing you again soon!Sincerely,Michael KothGeneral Manager
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Michael Koth, Hotel Management
Dear Barry,Thank you very much for your amazing review. We greatly appreciate your kind patronage and look forward to seeing you again soon!Sincerely,Michael KothGeneral Manager
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
6 Feb 2024 by Michael Koth, Hotel Management
Dear Uliana,It is our pleasure to serve you and we look forward to welcoming you back to enjoy the hotel’s many facilities in the near future.Best regards,Michael KothGeneral Manager
by A verified traveler
Posted 15 Jan 2024
Very luxurious hotel. They provided a very memorable moment for us.
Comment from Hotel Management
6 Feb 2024 by Michael Koth, Hotel Management
Dear Abdullah, We greatly appreciate your loyal patronage and look forward to welcoming you back to Emirates Palace Mandarin Oriental, Abu Dhabi!Sincerely, Michael KothGeneral Manager
by A verified traveler from Lawrenceville
Posted 13 Jan 2024
Perfect place
Comment from Hotel Management
6 Feb 2024 by Michael Koth, Hotel Management
Dear Jose, We greatly appreciate your kind patronage and look forward to seeing you again soon! Best regards,Michael KothGeneral Manager
